Customer Care

 

Shipping

All orders are shipped via DHL Express.
Complimentary express shipping is included in the final price.

Each piece is carefully prepared and dispatched within 2–5 business days, unless otherwise specified.

Orders are delivered in a discreet and secure package. A signature is required upon delivery.

International Orders

For orders shipped outside the European Union, duties and taxes may apply.
These charges are determined by the destination country and are the responsibility of the recipient.

 

Returns

Returns are accepted within 7 days of delivery.

Each piece must be returned in its original condition, unworn, and in its original packaging.

As each piece is carefully crafted and finished, we encourage clients to review all details prior to purchase. For any additional information, we remain available at: ciao@ornamentoedelitto.com

Return shipping costs are the responsibility of the client.

Please contact us in advance to arrange any return.

Returns that do not meet these conditions may not be accepted.